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XenonDirect

0208 551 4433  

Frequently Asked Questions

I thought Xenon Bulbs cost £400 - £500, why do you sell them for under £10?
The bulbs you are referring to are HID bulbs, these are fitted to high spec BMW's, Mercedes, Audi's etc and do indeed cost several hundred pounds. A HID kit is not just a simple bulb and includes other equipment like a power supply unit. The Xenon bulbs we sell are filled with Xenon gas, like HID bulbs, but are direct replacement bulbs suitable for normal vehicles that don't have HID kits fitted. Xenon bulbs produce a whiter and brighter light compared to standard Halogen bulbs which typically produce a yellowish light. Xenon's have a significant performance gain over factory fitted Halogen type bulbs but are not as good as HID kits (which cost around £400 - £500).

I don't live in the UK, can I still order?
We offer international shipping to most country's worldwide that are supported by the PayPal payment system. Our prices are displayed in GBP with a guide price in USD, however all orders must be paid in GBP. If PayPal doesn't support your country then unfortunately you won't be able to order.

Can I have a discount if I buy several?
Sometimes, yes! We often run special offers on products, so you may be able to take advantage of one of these. If the product your after isn't on offer you have two options. You can email or call us to ask, or you can register for a trade account. If you are a business and looking to buy stock, you need to register for a trade account to gain access to our wholesale trade prices. Please visit our wholesale area for more details.

Are Xenon Bulbs Road Legal in the UK?
Yes. The Xenon Blue Tint bulbs we sell are UK road legal because although the produce more light than standard bulbs, they are within the legal power rating (watts). The blue tint they produce is subtle, an icy tint that helps make the light clearer. This also ensures they remain legal.

I want some bulbs for show use, do you sell bulbs to make my headlights glow blue?
Yes. We stock a range of up-rated side lights that will transform your headlights giving them a cool blue glow. Be warned, this mod is not road legal and only to be used off road.

Are the replacement bulbs easy to fit?
Yes they are very simple to fit, just be careful not to touch the glass as this will damage the bulb. You can find detailed fitting instructions in your owners manual if you need a little help.

I ordered the wrong set of bulbs for my vehicle, what can I do?
Not to worry. Its easily done. We have a exchange policy in place for this, please use our RMA system to file your request. Our site will process your return and give you a returns number, once you have this you can return the unopened and sealed bulb pack for a replacement. Please note, we can only accept bulbs that are still sealed in their packs and have not been opened or used. A £1 fee will be payable to cover the postage of the replacement set.

I run a website/sell on eBay, can I buy bulbs from you to re-sell?
Yes, you may apply for a Trade Wholesale account. If you are accepted you will be able to order stock directly through our website at trade prices.

 

If you have any other questions please feel free to Contact us.


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